New Baby Store: Giggles & Green

This establishment is POORLY run. The classes are disorganized. The instructors come late or do not show up at all - and no notification is given ahead of time, if there is a class cancelation.

I was notified of their refund policy two weeks after I signed up for the classes.

Giggles & Green was a big disappointment!

I happened to be at this establishment this morning while "Kate" was putting on a very embarrassing display regarding refund policies, class structure, etc. The owner was patiently offering alternate classes for the child in question. I just signed my child up for the martial arts class and the refund policy is clearly indicated on registration form. This is the "new kid on the block". The owners are making every effort to launch what will prove to be a very exciting and innovative enterprise for the children in Carroll Garden. I am happy to be involved at the inception of their programs because my 5 year old will be receiving private or semi private instruction but for the price of a group class. What could possibly be wrong with this. I say it is better to be alittle less critical and agree with "Dennis" to just give them time to fine tune everything ; like they say, if you have nothing constructive or positive to say, it is best to say nothing at all...and then if it is necessary to make a criticsm, it should, at the very least, be accurate and fair.

I'm certainly willing to give them some time, but both of my visits were not as friendly as I'd hoped. New stores usually go out of their way to greet customers and be friendly. On my first walk-through, I was ignored by the person at the cash register who was having a very lively phone conversation. On my second, I did get a polite nod, but no offer of help while I was browsing, etc. Considering the great customer service at Ola Baby, I'd say Giggles should try being a little more helpful. New moms generally like friendly sales people.

Hi Kate,

I'm sorry to hear that you had a bad experience - though Giggles and Green may be just in the process of getting their act in order.

However, in regard to the classes...I would highly recommend that you find an establishment that only specializes in one thing. For instance, if you're looking to put your child in a art class or a music class, look for a program that does just that. Or, I know that they have tumbling-type classes...I would HIGHLY suggest that you check out The Little Gym on Atlantic Ave. My son has been going there since he was a baby. The classes are wonderful and he has learned so much. In addition, they have a huge space available for birthday parties as well- my son is invited to one in Oct.
So the bottom line, find a place that specializes in one thing. It's kind of like the expression...'jack of all trades, master of none.' Find that one good place - it's worth the money to get it right the first time!

-Bev